Frequently Asked Questions

What is AI Crypto Portfolio?

AI Crypto Portfolio is an educational platform that uses artificial intelligence to help you analyze and understand cryptocurrency portfolio strategies. Our AI provides personalized recommendations based on your risk profile, budget, and investment goals.

Is the platform free to use?

Yes! We offer a free plan with limited AI portfolio generations per month. We're working on premium plans that will offer unlimited generations and advanced features. For now, you can support the development through donations.

Do you execute trades or hold my funds?

No, we are purely an analytical and educational platform. We do not execute trades, hold funds, store wallet credentials, or provide custody services. You maintain full control of your investments through your own chosen exchange or wallet.

How does your AI work?

Our AI uses advanced machine learning models (powered by OpenAI) combined with real-time market data from CoinGecko. It analyzes your risk profile, budget, timeframe, and market conditions to suggest optimal cryptocurrency allocations.

How accurate are the AI recommendations?

While our AI uses sophisticated algorithms and current market data, cryptocurrency markets are highly volatile and unpredictable. AI recommendations are for educational purposes only and should not be considered as guaranteed financial advice.

What data sources do you use?

We integrate with CoinGecko for real-time cryptocurrency market data, including prices, market caps, trading volumes, and historical performance. All data is updated regularly to ensure accuracy.

Is my data secure?

Yes, we implement industry-standard security measures including encryption, secure authentication via Supabase, and regular security audits. We never store wallet credentials or sensitive financial information.

What information do you collect?

We only collect information necessary to provide our services: email address, portfolio preferences, risk profile, and usage analytics. See our Privacy Policy for complete details.

Can I delete my account and data?

Absolutely! You can delete your account and all associated data at any time through your profile settings. We will remove all personal information within 30 days.

Is cryptocurrency investing risky?

Yes, cryptocurrency investing is extremely risky. Prices are highly volatile and you can lose some or all of your invested capital. Key risks include:

• • Extreme price volatility (50%+ changes in a day)
• • Regulatory risks and government actions
• • Technology risks and security breaches
• • Market manipulation and liquidity issues

Should I follow AI recommendations exactly?

No! Our AI recommendations are educational tools to help you understand different investment strategies. Always conduct your own research, consult with financial professionals, and never invest more than you can afford to lose.

Do you guarantee any returns?

Absolutely not. We make no guarantees about investment performance or returns. Past performance does not predict future results, and all investments carry the risk of loss.

The platform isn't working properly. What should I do?

Try refreshing the page, clearing your browser cache, or using a different browser. If issues persist, contact our support team at dmitriyroi@symphonyagency.io with details about the problem.

Can I use the platform on mobile devices?

Yes! Our platform is fully responsive and optimized for mobile devices, tablets, and desktops. You can access all features through your mobile browser.

How do I report a bug or suggest a feature?

We welcome feedback! Email us at dmitriyroi@symphonyagency.io with bug reports or feature suggestions. Include as much detail as possible to help us understand and address your request.